Shipping Policy
Thank you for shopping with Devotional Gifts! We strive to ensure that your experience is seamless and your orders are delivered in a timely manner. Below are the details of our shipping policy:
Shipping Locations
We offer free shipping across India. Currently, we do not ship internationally, but we are working towards expanding our services in the future.
Processing Time
- Order Processing: Once you place an order, our team will begin processing it within 1–2 business days (Monday to Friday, excluding public holidays).
- Shipping Time: After processing, delivery typically takes between 3 to 7 business days depending on the destination and the shipping method chosen.
Please note that delivery times may vary during peak seasons, such as festivals, and during unforeseen circumstances (weather disruptions, public holidays, etc.).
Shipping Charges
- Free Shipping for All Orders: We offer free shipping on all orders, with no minimum purchase requirement.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) as a payment option for your convenience. When choosing COD, you can pay for your order at the time of delivery. Please note that COD may not be available in all locations. If you are unsure whether it is available for your address, please check during checkout.
Delivery Time
- Standard Delivery: Typically takes 3–7 business days for most locations within India.
- Express Delivery: If available, express shipping options may reduce delivery time. Please check at checkout for express delivery options and fees.
Courier Partners
We work with trusted courier services to ensure timely delivery. Our partners include:
- India Post
- Blue Dart
- DTDC
- Delhivery
- Ecom Express
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can track the status of your shipment on the courier service’s website.
Damaged or Lost Items
While we take every precaution to package your items safely, if you receive a damaged or incorrect product, please contact our customer support within 48 hours of receiving the order. We will guide you through the return and replacement process. For lost items, we will assist in filing a claim with the courier service.
Address Accuracy
Please ensure that the shipping address entered at checkout is accurate. We are not responsible for delays or lost shipments due to incorrect or incomplete addresses. If you notice an error in your address, please contact us immediately.
Shipping Delays
In the event of shipping delays beyond our control (e.g., extreme weather conditions, strikes, etc.), we will do our best to notify you. We appreciate your patience and understanding.
Customer Support
For any questions or concerns related to shipping, feel free to reach out to our customer support team at:
- Email: youbuyit.in@gmail.com
- Phone: +91-9310643645
- Business Hours: Monday to Friday, 10:00 AM – 6:00 PM
Thank you for choosing Devotional Gifts – we are honored to be a part of your spiritual journey.