Terms and Conditions

Welcome to Devotional Gifts! These Terms and Conditions govern your use of our website and services. By accessing or purchasing from Devotional Gifts, you agree to comply with and be bound by these terms. Please read them carefully.

1. General Information

Devotional Gifts is an online store that provides spiritual and devotional products. Our website address is www.devotionalgifts.shop 
We reserve the right to modify these Terms and Conditions at any time, and any changes will be posted on this page.

2. Products and Pricing

  • Product Availability: All products on our website are subject to availability. We make every effort to ensure that our product listings are accurate and up to date.
  • Pricing: Prices for our products are listed in Indian Rupees (INR) and may be subject to change without notice. We strive to ensure all product prices are accurate, but we reserve the right to correct any pricing errors.
  • Product Descriptions: We make every effort to accurately describe and display our products on the website. However, we do not guarantee that product descriptions, images, or any content on the website are free from errors.

3. Ordering and Payment

  • Order Acceptance: When you place an order, it is an offer to buy. We reserve the right to accept or decline orders at our discretion. An order is not considered confirmed until you receive an email or SMS confirming the dispatch of the product.
  • Payment Methods: We accept various payment methods, including credit/debit cards, net banking, and Cash on Delivery (COD). By placing an order, you confirm that the payment details provided are correct and valid.
  • Order Cancellation: Once an order is confirmed, it is processed promptly. If you wish to cancel an order, please contact our customer support team within 24 hours of placing the order. After that period, cancellations may not be possible.

4. Shipping and Delivery

  • Shipping Policy: We offer free shipping across India, with no minimum order requirement. Delivery times may vary depending on the location, and typically range from 3-7 business days.
  • Delivery Charges: There are no additional delivery charges for orders within India.
  • Cash on Delivery (COD): Cash on Delivery is available as a payment option, but it may not be available in all locations. You will be notified during checkout if COD is available to your address.
  • Tracking: Once your order is shipped, you will receive a tracking number via email/SMS to track your order.

5. Returns and Refunds

  • Return Policy: If you receive a damaged or incorrect product, please contact us within 48 hours of receiving the product. We will guide you through the return and replacement process.
  • Refunds: Refunds will be processed if the item is damaged or incorrect. Refunds are made to the original payment method within 7-10 business days after approval. For COD orders, refunds will be issued via bank transfer or store credit.
  • Non-returnable Items: Certain items like personalized products or opened packaging may not be eligible for return. Please contact us to verify.

6. Customer Responsibilities

  • Accuracy of Information: By using our website, you agree to provide accurate and complete information, including shipping address, payment details, and contact information.
  • Account Security: If you create an account with us, you are responsible for maintaining the confidentiality of your login details. Please notify us immediately if you suspect any unauthorized use of your account.

7. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

8. Prohibited Activities

By using this website, you agree not to:

  • Violate any applicable laws or regulations.
  • Engage in fraudulent activities or use the website for illegal purposes.
  • Use the website to upload harmful or offensive content.
  • Attempt to interfere with the website's security or performance.

9. Limitation of Liability

We take all reasonable measures to ensure that the products we sell and the services we offer are of the highest standard. However, Devotional Gifts is not liable for any direct or indirect damages or losses resulting from the use of our website, products, or services.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India. Any dispute arising from these terms will be subject to the exclusive jurisdiction of the courts in Delhi India.

11. Changes to Terms and Conditions

Devotional Gifts reserves the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page, and we encourage you to review these terms regularly to stay informed.

12. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:

  • Email: youbuyit.in@gmail.com
  • Phone: +91-9310643645
  • Business Hours: Monday to Friday, 10:00 AM – 6:00 PM